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DocuSign vs. Zoho Sign: Making the Right Choice for Your Business

In today's fast-paced business environment, the shift towards digital workflows has made electronic signatures a necessity. Streamlining document processes, saving time, and enhancing security are just a few reasons why businesses turn to e-signature solutions. In this article, we embark on a journey to compare two significant players in the e-signature arena: Zoho Sign and DocuSign. Whether you're a seasoned pro or new to the world of e-signatures, we've got you covered.

Introduction to DocuSign

Founded in 2003, DocuSign aims to replace manual, paper-based processes with automated, digital ones. The platform is part of the broader movement towards digital transformation, offering tools to electronically sign, prepare, act on, and manage agreements.

DocuSign introduction banner with the slogan 'Simple to sign, easy to send' on a gradient background.
Introduction to DocuSign: Simple to sign, easy to send. Keep your business moving forward from anywhere.

Key Features

DocuSign is a company known primarily for its e-signature technology, which allows documents to be signed electronically from almost anywhere in the world. Here’s a detailed look at what DocuSign offers and its key features:

Graphic displaying key features: Electronic Signature, Agreement Workflow, Integration, and Security and Compliance
Key Features: Electronic Signature, Agreement Workflow, Integration, and Security and Compliance.
  1. Electronic Signature: The core feature of DocuSign is its e-signature capability, which is legally binding in most countries. This feature supports almost any device and allows for signing documents in multiple formats, including PDF and Microsoft Word.
  2. Agreement Workflow: Users can automate and streamline the entire contract lifecycle from preparing agreements to signing, acting on, and managing them post-signature.
  3. Integration: DocuSign integrates with a wide range of business systems, including Salesforce, Google, Microsoft, and Apple products, which allows users to work within their existing tools while utilizing DocuSign's capabilities.
  4. Security and Compliance: The platform is designed with strong security measures to protect sensitive information. It complies with e-signature legal standards like ESIGN, UETA, and eIDAS.

Market Presence

DocuSign is a leader in the Digital Transaction Management (DTM) and e-signature industry, used by hundreds of thousands of companies across the globe in various industries. It's known for enhancing business efficiency and reducing costs associated with traditional paper processes.

DocuSign continues to evolve by expanding its capabilities and integrating with other cutting-edge technologies to improve user experiences and extend its market reach.

Introduction to Zoho Sign

Launched as part of Zoho's extensive suite of online productivity tools and SaaS applications, Zoho Sign aims to simplify the process of digital signing and management of documents. It's designed for a wide range of industries including finance, HR, sales, and more.

Zoho Sign secure document signing for Indian businesses
Zoho Sign: Secure Document Signing for Indian Businesses

Key Features

Zoho Sign is a digital signature service from Zoho Corporation, integrated within the broader suite of Zoho's cloud software applications. It enables businesses and individuals to securely sign, send, and manage legally binding documents electronically. Here's a detailed overview of Zoho Sign and its key features:

Key features of Zoho Sign: Digital signatures, document management, integration, multi-factor authentication
Key Features of Zoho Sign: Digital Signatures, Document Management, Integration, Multi-factor Authentication
  1. Digital Signatures: Zoho Sign allows users to sign documents electronically in a secure and legally compliant manner. The signatures are compliant with global laws like the ESIGN Act in the United States and eIDAS in the European Union.
  2. Document Management: Users can send documents for signatures, set signing orders, and receive notifications upon completion. It supports various document formats such as PDF, Word, and others.
  3. Integration: Seamlessly integrates with other Zoho apps like Zoho CRM, Zoho People, and Zoho Recruit, as well as external cloud services like Google Drive, Dropbox, Box, OneDrive, and Office 365. This allows users to work efficiently without leaving their ecosystem.
  4. Multi-factor Authentication: To enhance security, Zoho Sign offers multi-factor authentication for signers, ensuring that the identity of the signer is verified through methods such as OTPs via email or SMS.

Zoho Sign vs. DocuSign

FeatureDocuSignZoho SignCore FeaturesElectronic signature, advanced workflow management, integrated payments, ID verificationElectronic signature, basic workflow management, multi-factor authenticationIntegrationsExtensive: Salesforce, Microsoft, Google, Apple, and moreGood within the Zoho ecosystem and some third-party services like Google Drive and Office 365User InterfaceComprehensive and professional, suited for complex organizational needsStraightforward and user-friendly, great for basic to moderate business needsSecurity and ComplianceHigh-level security measures; complies with ESIGN, UETA, and eIDAS regulationsStrong security practices; also complies with ESIGN and eIDAS regulationsPricingPersonal Plan: $10/month for a single user, Standard Plan: $25/user/month, Business Pro Plan: $40/user/month, Advanced Solutions: Custom pricingStandard Edition: $10/user/month, Professional Edition: $18/user/month, Enterprise Edition: $30/user/monthCustomer SupportExtensive support including live chat, phone, and extensive resource librariesSupport through email, live chat, and an extensive FAQ and help documentationIdeal ForLarge enterprises and businesses that need detailed control over document workflows and enhanced security featuresSmall to medium businesses or users deeply integrated into the Zoho ecosystem

Key Pricing Details

Both DocuSign and Zoho Sign offer flexible pricing plans to cater to a variety of business needs. However, they differ in terms of free trial offerings and billing options. Heres a breakdown of their pricing structures:

Zoho Sign

  • Free: Access to basic features.
  • Standard: $10 per user per month when billed annually, or $12 per month with monthly billing.
  • Professional: $16 per user per month when billed annually, or $20 per month with monthly billing.
  • Enterprise: $22 per user per month when billed annually, or $28 per month with monthly billing.

DocuSign

  • Personal: $10 per user per month when billed annually, or $15 per month with monthly billing.
  • Standard: $25 per user per month when billed annually, or $45 per month with monthly billing.
  • Business Pro: $40 per user per month when billed annually, or $65 per month with monthly billing.
  • Enhanced Plans: Custom pricing tailored to specific enterprise needs.

Notably Zoho Sign offers a free tier of service and a 14-day free trial, whereas DocuSign provides a 1-month free trial.

Choosing the Right E-Signature Solution for Small Business

Choosing between DocuSign and Zoho Sign for your small business depends on factors like feature needs, budget, integration compatibility, ease of use, security, and customer support. Consider a free trial to determine which aligns best with your specific requirements.

BoloSign: A Great Choice for Small Business Needs

BoloSign eSignature platform for small businesses, dashboard view with forms and team members.
BoloSign: The eSignature Platform for Small Businesses. Unlimited signatures, templates, forms, and team members. One fixed price. No extra charges, ever.

BoloSign is an eSignature solution tailored specifically for small to medium-sized businesses, focusing on affordability and ease of use without compromising on essential features.

Why Choose BoloSign?

For small businesses looking for a reliable and affordable eSignature solution, BoloSign stands out as the best choice. It not only meets the essential needs of document management and e-signatures but does so in a way that is tailored to the realities of small business operations. With BoloSign, small businesses can enjoy the benefits of digital transformation, ensuring they remain competitive and agile in a digital-first world.

Why small businesses prefer BoloSign: cost-effectiveness, customization, simplicity, support, security, scalability.
Why Small Businesses Prefer BoloSign: Cost-Effectiveness, Customization, Simplicity and Ease of Use, Customer Support, Security, and Scalability.
  • User-Friendly Interface: BoloSign is crafted to be intuitive, allowing small business owners and their teams to start using it with minimal training. The straightforward dashboard and easy navigation ensure that managing documents is hassle-free.
  • Affordability: Cost is a critical factor for small businesses, and BoloSign addresses this by offering one of the most competitive pricing models in the market. It provides essential eSignature functionalities at a fraction of the cost of larger competitors like DocuSign.
  • Security and Compliance: Security is non-negotiable, and BoloSign ensures that all signatures are legally compliant and secure. It adheres to the latest standards, including GDPR and eIDAS, providing end-to-end encryption and ensuring data integrity with audit trails.
  • Integration Capabilities: BoloSign seamlessly integrates with popular tools commonly used by small businesses, including CRM systems, productivity tools, and document management systems, enhancing workflow and reducing the need for multiple platforms.
  • Customization: Recognizing that no two businesses are the same, BoloSign allows users to customize their signature processes. This includes custom branding options, which let businesses maintain their brand identity across all documents.
  • Support for Multiple Document Types: Whether it's contracts, sales agreements, HR documents, or consent forms, BoloSign supports a variety of document types, making it versatile for all business needs.
  • Mobile Accessibility: In today’s mobile-first world, BoloSign offers full functionality on mobile devices, enabling business owners and their clients to sign documents from anywhere, at any time, on any device.

Pricing

  1. Forever Free Plan: Ideal for beginners, this plan costs $0/month and includes basic features such as 5 form signatures per month, 2 templates, and audit logs, suitable for small startups.
  2. Freelancer Plan: At $8/month, this plan offers 100 form signatures and submissions per month, along with enhancements like form branding and analytics, making it great for freelancers needing advanced features.
  3. Team Plan: Priced at $40/month, the Team plan supports 500 form signatures per month and offers unlimited documents and templates. It includes tools for team collaboration like user management dashboards and Google Drive integration, perfect for small to medium-sized teams.
  4. Growing Business Plan: For $83/month, this plan provides unlimited form signatures and includes sophisticated features like email branding, integration with various business tools, and advanced customization options for rapidly growing businesses.

Each plan is designed to scale with your business needs, making BoloSign a flexible and cost-effective choice for managing electronic signatures and document workflows.

For the most accurate and up-to-date information, including specific pricing details and feature updates, visiting the official BoloSign website or directly contacting their sales or support team would be the best approach.

BoloSign over Zoho Sign and DocuSign for small businesses

FeatureBoloSIgnDocuSignZoho SignTarget AudienceSmall businessesLarge enterprises, various industriesSmall to medium businessesPricingHighly affordable, budget-friendlyHigher, tiered pricing for different needsAffordable but less optimal than BoloSignUser InterfaceSimple, intuitive for small business needsComprehensive, suited for complex needsUser-friendly but less tailored for small businessesIntegrationsEssential integrations with popular small business toolsExtensive range across multiple platformsLimited to the Zoho ecosystem, less versatileSecurity and ComplianceRobust, adhere to standards like GDPR and eIDASVery high, meets global compliance standardsCompliant, but lacks advanced security features of BoloSignCustomizationHigh customization, including branding optionsExtensive customization optionsLimited customization compared to BoloSignMobile AccessibilityFully functional on mobile devicesFully functional on mobile devicesGood but does not match BoloSign’s seamless mobile experienceEase of UseDesigned for easy adoption and minimal trainingMight require training for advanced featuresLess straightforward than BoloSign for non-Zoho usersSupport for Small BusinessesSpecifically tailored support and features for small businessesBroad support, may not be specific to small business needsGeneral support, not as focused as BoloSignCost-EffectivenessExceptional value for the costCost can be a barrier for smaller businessesGood, but BoloSign offers more for less

FAQs

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What are eSignatures and are they legally binding?
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How do eSignature solutions like BoloSign, DocuSign, and Zoho Sign differ?
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Can eSignature software integrate with other business tools?
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What security measures should I look for in an eSignature solution?
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How does eSignature technology help small businesses?
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Conclusion

The choice of an eSignature solution should align with the specific needs and resources of your business. Whether you opt for BoloSign, DocuSign, or Zoho Sign, the key is to ensure that the solution not only meets your immediate signing needs but also integrates well with your existing business processes and scales with your growth.

Each platform offers unique advantages, and understanding these can help you make an informed decision that contributes to your business's efficiency and compliance. For small businesses focusing on cost-efficiency and simplicity, BoloSign presents a compelling option, while DocuSign and Zoho Sign might be preferable for larger organizations or those already integrated into respective ecosystems. The right eSignature solution empowers your business to operate more effectively in today’s digital landscape, enhancing both productivity and customer satisfaction.