4 Ways to Automate the Contract Management Process

4 Ways to Automate the Contract Management Process
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Summary:

Manual contract management processes are holding businesses back. By digitizing four key areas of contract lifecycle management (CLM), organizations can streamline workflows, avoid costly errors, and accelerate business growth.

Introduction: Why Automating Contract Management is Crucial

Contracts are the backbone of any business. They define agreements, establish expectations, and protect both parties involved. But inefficient contract management processes—characterized by manual data entry, back-and-forth email chains, and error-prone workflows—can slow down business operations, create confusion, and even lead to lost revenue.

Research shows that businesses lose an average of 9.2% of revenue annually due to poor contract management processes. This figure highlights the urgent need for automation to eliminate bottlenecks, reduce errors, and accelerate deal cycles.

In this article, we’ll explore four practical ways to automate contract management, offering actionable insights for small businesses looking to optimize their operations.

Understanding Contract Automation

Before delving into the specifics of automation techniques, it's essential to define what contract automation entails. Contract automation refers to the use of software to simplify the creation and management of contracts entered into with customers, vendors, partners, or employees. This often involves creating automated workflows for every phase of the contract management lifecycle including:

  • Contract requests
  • Authoring
  • Negotiation
  • Review & approval
  • Execution
  • Obligation management
  • Expiration and renewal
  • Amendment processes

By leveraging technology in these areas, businesses can streamline their operations and improve overall efficiency.

The Hidden Costs of Inefficient Contract Management

The Hidden Costs of Inefficient Contract Management
The Hidden Costs of Inefficient Contract Management

Before diving into the solutions, let’s examine how outdated, manual processes impact business performance:

  1. Revenue Loss
    Inefficiencies cost businesses an average of 9.2% of their annual revenue, as per a study by DocuSign. This stems from delayed deals, missed opportunities, and compliance risks.
  2. Error-Prone Workflows
    Manual handling often leads to mistakes such as missing terms or incorrect details. According to the same study, 63% of sales professionals have to rework contracts due to human error.
  3. Longer Sales Cycles
    Contracts typically require 3.1 revisions before finalization, and manual processes like emails or physical reviews significantly slow down deal closures.
  4. Poor Customer Experience
    Delayed or inconsistent contract processes frustrate clients, impacting customer satisfaction and tarnishing professional reputation.
  5. Higher Administrative Costs
    Manual processes increase overhead costs, with teams spending excessive time on repetitive tasks that could be automated for greater efficiency.

4 Ways to Automate the Contract Management Process

Let’s explore the four most impactful ways to digitize and streamline your contract lifecycle.

1. Seamless Contract Generation

The first step in the contract lifecycle is creating the document. However, manually drafting contracts can be time-consuming, especially when data must be pulled from multiple sources. Automation eliminates these inefficiencies.

How Automation Works:

  • Data Integration: Platforms like BoloSign allow contracts to pull data directly from CRM systems such as Salesforce or HubSpot. For example, customer details, pricing information, and project scopes can auto-populate into templates.
  • Template Libraries: Instead of starting from scratch, use pre-built templates that include standardized terms and clauses. Conditional content features can dynamically include or exclude sections based on contract specifics.
  • Error Reduction: Automated tools ensure consistent formatting, accurate data, and professional presentation.

Example:

A digital marketing agency uses BoloSign’s contract generation tool to auto-fill client details and customize service agreements. This saves hours per week and reduces errors caused by manual data entry.

Pro Tip:

Store templates in a centralized library, making it easy to update terms and apply changes across all contracts instantly.

2. Centralized Reviews and Approvals

Contract reviews often involve multiple stakeholders, which can lead to confusion and delays when handled manually. Centralizing the review process streamlines communication and ensures everyone stays aligned.

How Automation Works:

  • Approval Workflows: Automatically route contracts to the appropriate approvers based on predefined rules.
  • Version Control: Maintain a single source of truth by storing all contract versions in one place.
  • Real-Time Notifications: Notify stakeholders when their review is needed, reducing delays caused by overlooked emails.

Example:

A real estate firm uses BoloSign to route contracts to legal, finance, and sales teams for approval. The platform sends automatic reminders to pending reviewers, ensuring the process moves forward without delays.

Pro Tip:

Set due dates for approvals and customize notifications to keep stakeholders informed and accountable.

3. Automated Redlining and Change Detection

Negotiations are a critical stage in the contract lifecycle. Multiple revisions and changes can make it difficult to track who made edits and whether key terms were altered. Automated redlining tools solve this problem.

How Automation Works:

  • Change Detection: Automatically compare document versions to highlight edits, ensuring no changes go unnoticed.
  • Integrated Redlining: Allow collaborators to edit contracts directly within the platform, eliminating the need for external tools like Word or Google Docs.
  • Audit Trails: Record all changes, including timestamps and user information, for transparency.

Example:

A SaaS company uses BoloSign to manage negotiations with enterprise clients. The platform tracks all changes, making it easy to identify which edits were made by internal teams versus external stakeholders.

Pro Tip:

Use tools that allow clients to suggest edits directly within the document, streamlining feedback and reducing the back-and-forth.

4. Robust Tracking and Audit Trails

Accountability is essential for effective contract management. Without a clear record of who did what, contracts can stall or lead to disputes. Automated tracking tools provide visibility into the entire lifecycle of a contract.

How Automation Works:

  • Activity Dashboards: View the status of each contract, including whether it’s awaiting internal approval, customer review, or signature.
  • Audit Trails: Maintain a history of all changes, comments, and approvals for legal defensibility.
  • Analytics: Use data insights to identify bottlenecks and optimize workflows.

Example:

A healthcare provider uses BoloSign to track contracts with suppliers. The platform’s dashboard shows which agreements are pending, ensuring no deadlines are missed.

Pro Tip:

Leverage analytics to measure the average time it takes to finalize a contract and identify areas for improvement.

Benefits of Contract Automation

Benefits of Contract Automation

Beyond streamlining workflows and reducing errors, automating contract management offers several other advantages:

  1. Time Savings: Contract automation significantly saves time by replacing manual tasks with streamlined processes. By utilizing contract management software with standardized templates, businesses can create contracts quickly without starting from scratch each time.
  2. Cost Savings: By using standardized templates and automated workflows, organizations save time spent on repetitive tasks while enhancing compliance—reducing risks associated with outdated language or missed deadlines.
  3. Improved Compliance: Automated systems ensure that contracts adhere to legal requirements by incorporating pre-approved clauses that comply with regulations.
  4. Enhanced Visibility: Centralizing all contract-related information allows businesses to track statuses easily while providing valuable insights into performance metrics.
  5. Risk Mitigation: Standardized processes help reduce errors while automated alerts keep stakeholders informed about critical dates—minimizing chances for missed obligations.
  6. Improved Vendor Management: Streamlined processes enhance collaboration between teams involved in managing vendor relationships—ensuring timely execution of agreements.
  7. Better Data Management: Automated systems gather valuable insights from contracts that inform future negotiations or strategic decisions.
  8. Increased Security: Enhanced security features protect sensitive information better than traditional methods would have allowed previously.
  9. Environmental Benefits: Reducing paper usage through digitization contributes positively toward sustainability efforts within your organization.
  10. Streamlined Renewals: Automated reminders help manage renewals efficiently—avoiding last-minute rushes or lapses in agreements.

9 Simple Ways to Automate the Contract Lifecycle

  1. Easily Create Standardized Contracts with Automated Templates
    • Simplify creating standardized contracts using pre-approved templates aligned with your business objectives.
    • Accelerate completion as employees draft contracts requiring only approval/signature—freeing up legal teams for more critical responsibilities.
  1. Accelerate Execution with Automated Alerts
    • Set up alerts tailored by type/user/role ensuring timely responses regarding milestones/updates.
    • Notifications keep everyone informed while saving time spent on oversight tasks so teams can focus on strategic endeavors instead!
  1. Enhance Approval Processes with Automated Document Routing
    • Instantly transmit documents for approval regardless of location/time—avoiding unnecessary delays caused by idle paperwork!
    • Notifications prompt concerned parties when clauses are modified ensuring efficient negotiation progress!
  1. Quickly Review Performance with Automated Reporting
    • Generate reports daily/weekly/monthly providing insights into status/performance metrics!
    • Automatic emailing ensures relevant parties receive updates tailored specifically toward their responsibilities!
  1. Enforce Approval Policies with Approval Thresholds
    • Automatically trigger requests from appropriate parties when predefined limits are surpassed!
    • Protect interests by ensuring no agreement proceeds without necessary approvals set in place!

6.Monitor Milestones for Fulfillment of Obligations

    • Track obligations organized as milestones representing key steps toward completion!
    • Automated alerts prioritize work while reminding everyone involved about essential tasks!

7.Ensure Compliance with Language Alerts

    • Stay current on industry standards/regulations by automating language reviews!
    • Minimize downtime adapting laws allowing companies to maintain profitability!

8.Expedite Signatures With Flexible Routing Options

    • Route contracts efficiently after preliminary agreements—accelerating finalization processes!

9.Streamline Renewals/Expirations With Reminders

    • Leverage reminders/alerts keeping track of upcoming renewals/expirations ensuring timely notifications well ahead!

Measuring Success in Contract Automation Improvements

To demonstrate benefits gained through implementing new systems it’s crucial to measure success effectively! Here are three ways to assess improvements:

  1. Reduction in Contract Cycle Time
    • Measure the time taken from request through execution; aim to reduce cycle times significantly!

2 . Workflow Processing Time

  • Analyze processing times before/after implementation noting improvements made over periods tracked!

3 . Risk Assessment Metrics

  • Evaluate compliance/risk levels pre/post implementation noting reductions achieved through enhanced oversight provided via automation!

FAQs: Common Questions About Contract Automation

1. What is contract lifecycle management (CLM)?

CLM refers to managing a contract from its initial creation through negotiation, approval, execution, and renewal. Automation simplifies this process by digitizing each step.

2. How secure are automated contract management platforms?

Platforms like BoloSign use advanced security measures such as AES-256 encryption, SSL/TLS protocols, and audit trails to protect your documents and data.

3. Can I integrate contract automation with my existing tools?

Yes, most platforms offer integrations with CRMs like Salesforce, project management tools like Asana and communication apps like Slack to streamline workflows.

4. Is contract automation suitable for small businesses?

Absolutely! Solutions like BoloSign are designed to be affordable, user-friendly, and scalable, making them perfect for small and medium-sized businesses.

5. What happens to my contracts after they’re signed?

Once signed, contracts are stored in a centralized repository for easy access and auditing. Many platforms also offer analytics to track contract performance over time.

Conclusion: The Time to Automate is Now

Manual contract management processes are no longer sustainable in today’s fast-paced business environment. Automating your CLM processes ensures faster deal cycles, reduced errors, and improved customer experiences.

Platforms like BoloSign make it easy to digitize your contract workflows, offering features like automated redlining, centralized approvals, and robust tracking—all while being cost-effective and secure.

If you’re ready to eliminate bottlenecks and take your contract management to the next level, now is the time to act.

Start your journey toward smarter contract management today with BoloSign!

paresh

Paresh Deshmukh

Co-Founder, BoloForms

21 Jan, 2025

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